How can we help?
Orders, returns, or a question about the lamp — we are here for it.
Start here — it is probably faster.
Where is my order?
Look up live tracking with your order number and email.Track my order →
How long is shipping?
US orders arrive in 3–5 business days, international in 7–12.Shipping policy →
I want to return it
Thirty days from delivery, in original packaging.Refund policy →
Help with my lamp
Setup, colors, charging and the remote — all answered on the product page.Read the FAQ →
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