Shipping Policy
At Jellyflow, we are committed to delivering your orders in a timely and efficient manner. Please review our shipping policy for detailed information about our shipping methods, costs, and delivery times.
1. Shipping Locations
We currently ship to the following locations:
- United States (US)
- Canada (CA)
- Australia (AU)
- New Zealand (NZ)
- United Kingdom (UK)
- Europe (EU)
2. Shipping Methods
We offer the following shipping option:
- Standard Shipping
3. Shipping Costs
We are pleased to offer free shipping over $70 for all orders to the above locations.
4. Processing Time
All orders will be processed within 2-3 business days before shipping.
5. Delivery Time
For U.S. Orders
- Orders placed within the United States are shipped directly from our U.S. warehouse for faster delivery.
- Estimated delivery time: 3-5 business days.
For International Orders
- Orders placed outside the U.S. are shipped from our global warehouses to ensure efficient worldwide delivery.
- Estimated delivery time: 7-12 business days.
Please Note: Delivery times may vary due to unforeseen circumstances or delays by the customer’s local postal service.
6. Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can track your order using the following link: Order Tracking
7. Lost or Damaged Items
In the unfortunate event that your item arrives defective or is lost during transit, we will provide a full refund or replacement. Please refer to our Refund Policy for more details.
8. Contact Information
For any shipping inquiries, please contact us at:
- Email: info@jellyflow.co
Thank you for choosing Jellyflow. We appreciate your business and are here to assist you with any questions or concerns you may have regarding your order.